We were facing difficulties mapping IT infrastructure to financial costs. We had been doing financial reporting for a couple of decades but we found that it was difficult to have the level of detail the organization was requiring about the IT costs. So, we did have something in Excel but it was complicated and never up-to-date…spreadsheets do not help you. There are too many things, too many moving parts in a cost model. You need a solution that is designed to do that and that is Apptio. We’re getting to a position now where we can start adding insights.
